Labour–only Support

This type of maintenance contract is ideal when all you need is access to an experienced and qualified IT Support helpdesk.

It's perfect for companies with remote users as each user can get the IT assistance they need, anytime they want it. Mobile staff with laptops or working at sites away from the office will know that expert IT assistance is only a phone call or email away. Our engineers can use remote access to resolve issues, which usually means no need for engineers' visits or a return to the office. It increases the time your staff have access to their computers and systems, making them more productive and effective.

Labour-only Support is like having a dedicated IT helpline for your company, except you don't need to recruit extra staff.

Companies with limited IT ability also benefit. For example, the helpdesk can provide absence cover and specialist expertise for small IT departments, or where IT is the responsibility of someone with multiple roles.